Whether you're buying Larimar for yourself or a gift for someone else, ordering is quick and easy.

Add at least one item to your shopping bag and then go to checkout (or click the cart icon in the top right corner of the website).

You can select shipping options and gift options during checkout, enter payment information, and add billing and shipping addresses. You can also review your order before it has finalized and make the changes you like. After you place an order, an order confirmation immediately appears in the same window. The confirmation message includes an order number.

Within 24 hours, you receive an order confirmation email, which shows the same order number and links to your order status page on the website. You can check the status of your order anytime by signing into your account.

When your purchase has been shipped from our shop, you'll receive a second email with tracking details. For more information on order tracking, see "Track your order."

If you need help placing your order, you may call us with your information at 1-809-222-4332 or contact us via our live chat.

We accept the following methods of payment: Visa, MasterCard, American Express, JCB, Neteller, PO, Skrill, BANK Transfer, PayPal, Apple Pay, Meta Pay, Google Pay and Afterpay.

Items will be charged to your selected payment method once you place your order. Your order may ship in multiple packages, but rest assured that you will not be charged additional shipping and handling fees.

If you need to cancel or change your order, please notify cust.serv@thelarimarshop.com immediately, and we'll do everything we can to accommodate your request. Kindly note that once you receive your final confirmation email with tracking information, we won't be able to change your order.

We ship worldwide! All orders are shipped directly from the Dominican Republic within 1–3 business days after placing your order.

Shipping to the U.S. & Canada

• DHL Express Shipping 1–2 business days (U.S. orders > $299) Free
  
• DHL Express Shipping 1–2 business days (U.S. orders < $299) $15
  

Duties and taxes for U.S. orders are already covered by us. No extra fees upon delivery.

Shipping to Everywhere Else

• DHL Express Shipping 2–4 business days (orders > $300) Free
  
• DHL Express Shipping 2–4 business days (orders < $299) $20
  

Please note:
We handle all customs declarations to ensure your order clears smoothly.

Customers in the U.S. will not pay duties or taxes upon delivery—these are already included.

For customers outside the U.S., local duties and taxes may apply depending on your country’s regulations.

All orders will be processed and shipped within 1 – 3 business days of order confirmation (including express shipping orders) unless otherwise indicated. Orders with ring resizing requests will take 2 - 3 additional business days to the regular processing time.

We always do our best to get your order shipped as quickly as possible; if you have an emergency order that needs processing in less than what is outlined above, please contact us at cust.serv@thelarimarshop.com, and we'll work our way to get your order delivered faster.

Most of our rings are unique pieces, and we only have one size in stock, that is, the one indicated in each item's description. However, if you like a specific ring and want it to be enlarged or reduced, we will resize it up to two sizes up or down at no additional cost. Please include a note when checking out with your size request. The resizing process increases your order's delivery time by 2 – 3 working days.

Custom-made items and resized jewelry are made specifically for you and cannot be returned or exchanged. We encourage you to confirm all details before placing an order for custom or resized items.

Please select any size when placing your order. During checkout, add the specific size you want in the "notes" section. If you can't find where to add a note, simply reply to the order's confirmation email with your resizing request.

All prices displayed are in U.S. dollars (USD).

All items marked final sale have been reduced in price and cannot be returned or exchanged.

For U.S. customers:

No. We now cover all U.S. duties and import taxes for you.

As of August 29, 2025, the U.S. government applies duties and taxes on all imports, regardless of value. However, The Larimar Shop absorbs these fees as part of our commitment to providing a seamless and worry-free shopping experience.

You will not be charged any additional taxes or duties upon delivery.

For customers outside the U.S.:

Local duties and taxes may still apply, depending on your country’s regulations. These charges are outside of our control and are usually collected by DHL upon delivery.

For more information, we recommend contacting your local Customs office. Please note that The Larimar Shop cannot reimburse duties or taxes paid outside the United States.

All TLS shipments require a signature upon delivery, except those sent via USPS. Kindly note that The Larimar Shop will not change the shipping address upon request once an order is shipped. If you are unable to sign for the package please contact our service providers:

DHL

DHL offers various delivery options - once your package has been picked up and scanned into their system, you can visit https://delivery.dhl.com/ or call 1-800-225-5345 to coordinate a new delivery date or pickup location!

Please note:
The Larimar Shop is unable to provide replacements or refunds for lost or stolen packages once the shipping carrier has confirmed successful delivery.

Most of our pieces are of a one-of-a-kind type; you'll receive the exact item shown in the pictures. For styles with more than one piece available, variations on the gemstone's hues and material texture are an essential part of the uniqueness of our jewels! Any inconsistencies in the components are natural characteristics of the materials and should not be considered defects.

We're not able to accommodate custom design at the moment, but we encourage you to join our newsletter - we add new Larimar pieces weekly, so you'll definitely find something you love!